The Overhead Page

The two-page letter of complaint was typed on crested letterhead. The words “utter disappointment” jumped off the page, bold-faced and caps-locked. “The doctors left me

The tracking board shows that there are three patients to be seen. Two have been waiting less than twenty minutes, and their charts are in

I’m ten minutes late by the time I stroll into the ER, black coffee in hand. Osler*, my cynical ER Flow Navigator, slaps a sticker

Triage Note: Fish hook in eye. No bleeding. Tetanus up to date. It’s a sunny weekend during cottage season. A young woman is rushed into

Twenty-four year old J.P. Tyler is as pale as his white t-shirt that’s two sizes too big. He’s lying on his back – moaning –

It’s 1 a.m, and I’m afraid this guy is going to die. He’s gasping for air, hunched over a table as I poke his chubby back and